How it works
POS is a simple, secure, and also affordable remote desktop support solution. It enables an operator to be connected to a remote client's computer anywhere in the world in less than 30 seconds.
See POS in action
Your company can switch to POS remote desktop services immediately. In a secure remote desktop session, your operators could view clients' desktop, gain control of the keyboard and the mouse, transfer files, use the whiteboard, and communicate via the integrated audio and video plug-in. Light's user management and reporting capabilities all operators can be administered centrally.
Starting a Remote Desktop support session
 |
Step 1: A client calls your support center requesting immediate help with the PC. Directed to your or POS official website, the client is asked to run a small executable file - POS Client |
| Step 2: Meanwhile, the operator will generate code, and tells it to you over the phone. The client enters the code, clicks 'connect' and their session is started. |
 |
 |
Step 3: Closing a connection will close the POS service altogether. Secure and Reliable once you both close your session. |
